Your health and the health of all of our clients matters. To ensure that all of our clients are treated fairly and are able to receive treatment in a timely manner, 13 Stories Wellness Spa asks that you provide at least 24-hours notice if you need to change, reschedule or cancel your appointment.
If you change or reschedule your appointment without providing 24-hours advance notice or fail to keep your appointment (if you are a no show) you will be charged a fee of $40 for a LAST MINUTE CANCELLATION FEE or the full amount of service will be charged for a NO SHOW.
Please don't hesitate to reach out if you have a concern or question. [email protected]